Things to consider when insuring one
Driver-assist sensors come standard
They can help avoid crashes, but a windshield or bumper repair often needs the cameras and radar recalibrated, which costs more. Check what your comprehensive and collision deductibles would mean for a glass claim.
Most owner complaints are about the electrical system
38 of 125 complaints to NHTSA mention it. Worth a look in a pre-purchase inspection.
3 recalls
- NHTSA 25V649000 · Sep 26, 2025
electrical system: wiring: fuses and circuit breakers
Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
- The risk
- A fire increases the risk of injury.
- The fix
- Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
- NHTSA 23V610000 · Aug 31, 2023
back over prevention: sensing system: camera
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- The risk
- A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
- The fix
- Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
- NHTSA 23V579000 · Aug 15, 2023
equipment: other: labels
Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- The risk
- A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
- The fix
- Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.
Crash test ratings
2023 Kia Sorento SUV AWD
- Overall
- Frontal
- Side
- Rollover
Rollover risk in a single-vehicle crash: 16%
2023 Kia Sorento SUV FWD
- Overall
- Frontal
- Side
- Rollover
Rollover risk in a single-vehicle crash: 16%
2023 Kia Sorento HEV SUV AWD
- Overall
- Frontal
- Side
- Rollover
Rollover risk in a single-vehicle crash: 16%
What owners report
125 complaints to NHTSA, 3 involving a crash, 2 a fire, 3 injuries.
- Electrical system38
- Unknown or other37
- Engine32
- Power train22
- Forward collision avoidance14
- Service brakes12
- Vehicle speed control11
- Lane departure10
Insuring a 2023 Kia Sorento?
An independent broker compares several insurers for you and can explain what matters for this car. Find one who writes auto where you live.
Other 2023 Kia models
Recalls, crash ratings and owner complaints are from the National Highway Traffic Safety Administration (NHTSA), last checked Oct 30, 2026. Complaints are owners’ reports and aren’t verified by NHTSA. This page is general information, not advice about a specific vehicle or policy.