2024 Kia Sorento

Recalls, crash ratings and owner complaints from NHTSA, and what they mean when you buy or insure one.

Recalls

2

Do not drive / park outside

0

Overall crash rating

Owner complaints

44

Things to consider when insuring one

  • 5-star overall crash rating

    NHTSA’s top crash rating. Crash protection affects injury claims, which make up a large share of what auto insurance pays out.

  • Driver-assist sensors come standard

    They can help avoid crashes, but a windshield or bumper repair often needs the cameras and radar recalibrated, which costs more. Check what your comprehensive and collision deductibles would mean for a glass claim.

  • Most owner complaints are about the electrical system

    11 of 44 complaints to NHTSA mention it. Worth a look in a pre-purchase inspection.

2 recalls

  • NHTSA 25V006000 · Jan 13, 2025

    electrical system: body control module: software

    Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

    The risk
    A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
    The fix
    Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
  • NHTSA 24V287000 · Apr 23, 2024

    electrical system: wiring

    Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.

    The risk
    A loss of power steering assist increases the risk of a crash.
    The fix
    Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.

Crash test ratings

  • 2024 Kia Sorento SUV AWD

    Overall
    Frontal
    Side
    Rollover

    Rollover risk in a single-vehicle crash: 16%

  • 2024 Kia Sorento SUV FWD

    Overall
    Frontal
    Side
    Rollover

    Rollover risk in a single-vehicle crash: 16%

  • 2024 Kia Sorento Hybrid SUV AWD

    Overall
    Frontal
    Side
    Rollover

    Rollover risk in a single-vehicle crash: 16%

What owners report

44 complaints to NHTSA, 4 involving a crash, 1 a fire, 4 injuries.

  • Electrical system11
  • Structure7
  • Service brakes6
  • Unknown or other6
  • Engine5
  • Power train5
  • Forward collision avoidance3
  • Visibility/wiper3

Insuring a 2024 Kia Sorento?

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Other 2024 Kia models

Recalls, crash ratings and owner complaints are from the National Highway Traffic Safety Administration (NHTSA), last checked Oct 30, 2026. Complaints are owners’ reports and aren’t verified by NHTSA. This page is general information, not advice about a specific vehicle or policy.