Things to consider when insuring one
Fire-risk recall: park it outside until it’s fixed
NHTSA advises parking affected cars outside and away from buildings. A fire in an attached garage can become a home insurance claim as well as an auto one, so get the repair done first.
5-star overall crash rating
NHTSA’s top crash rating. Crash protection affects injury claims, which make up a large share of what auto insurance pays out.
Driver-assist sensors come standard
They can help avoid crashes, but a windshield or bumper repair often needs the cameras and radar recalibrated, which costs more. Check what your comprehensive and collision deductibles would mean for a glass claim.
7 recalls for this model year
More than most. When you buy one, make sure every campaign has been completed.
Most owner complaints are about the electrical system
102 of 210 complaints to NHTSA mention it. Worth a look in a pre-purchase inspection.
7 recalls
- Park outsideNHTSA 26V431000 · Jul 3, 2026
electrical system: propulsion system: traction battery
Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 and 2024 EV9 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
- The risk
- A fire increases the risk of injury.
- The fix
- Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 7, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC375. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.
- NHTSA 24V962000 · Dec 20, 2024
seats: critical fasteners
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.
- The risk
- Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.
- The fix
- Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.
- Over-the-air fixNHTSA 24V757000 · Oct 10, 2024
electrical system: instrument cluster/panel
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
- The risk
- An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
- The fix
- The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
- NHTSA 24V693000 · Sep 17, 2024
parking brake: electrical: control module: software
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.
- The risk
- A remote smart parking assist feature that miscalculates stopping distances may increase the risk of a crash.
- The fix
- Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.
- NHTSA 24V400000 · Jun 4, 2024
structure: interior panels: ceiling
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."
- The risk
- A headliner with inadequate impact protection increases the risk of injury during a crash.
- The fix
- Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.
- NHTSA 24V338000 · May 14, 2024
seat belts: front: retractor
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
- The risk
- A seat belt retractor that does not operate as intended increases the risk of injury in a crash.
- The fix
- Dealers will replace the front passenger seat belt assembly, free of charge. Owner notification letters were mailed June 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC312.
- NHTSA 24V271000 · Apr 16, 2024
power train: driveline: differential unit
Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.
- The risk
- A loss of drive power or differential lock up can increase the risk of a crash.
- The fix
- Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.
Crash test ratings
2024 Kia EV9 SUV AWD
- Overall
- Frontal
- Side
- Rollover
Rollover risk in a single-vehicle crash: 11%
2024 Kia EV9 SUV RWD
- Overall
- Frontal
- Side
- Rollover
Rollover risk in a single-vehicle crash: 11%
What owners report
210 complaints to NHTSA, 1 involving a crash, 2 a fire, 4 injuries.
- Electrical system102
- Unknown or other39
- Forward collision avoidance26
- Suspension21
- Lane departure20
- Vehicle speed control17
- Steering14
- Wheels14
Insuring a 2024 Kia EV9?
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Other 2024 Kia models
Recalls, crash ratings and owner complaints are from the National Highway Traffic Safety Administration (NHTSA), last checked Oct 30, 2026. Complaints are owners’ reports and aren’t verified by NHTSA. This page is general information, not advice about a specific vehicle or policy.