2023 Kia Sorento Phev
Recalls, crash ratings and owner complaints from NHTSA, and what they mean when you buy or insure one.
Recalls
2
Do not drive / park outside
1
Overall crash rating
Not rated
Owner complaints
8
Things to consider when insuring one
Fire-risk recall: park it outside until it’s fixed
NHTSA advises parking affected cars outside and away from buildings. A fire in an attached garage can become a home insurance claim as well as an auto one, so get the repair done first.
Driver-assist sensors come standard
They can help avoid crashes, but a windshield or bumper repair often needs the cameras and radar recalibrated, which costs more. Check what your comprehensive and collision deductibles would mean for a glass claim.
Battery repairs and specialist shops
Damage near the battery pack can be expensive to repair and fewer shops are certified. Ask how a policy handles battery damage and whether it covers charging equipment at home.
2 recalls
- Park outsideNHTSA 22V703000 · Sep 19, 2022
trailer hitches
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
- The risk
- A fire while parked or driving can increase the risk of injury.
- The fix
- Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
- NHTSA 23V610000 · Aug 31, 2023
back over prevention: sensing system: camera
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- The risk
- A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
- The fix
- Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
Crash test ratings
2023 Kia Sorento PHEV SUV AWD
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
- Not rated
What owners report
8 complaints to NHTSA.
- Electrical system3
- Engine3
- Unknown or other3
- Fuel/propulsion system1
- Power train1
- Steering1
- Vehicle speed control1
- Wheels1
Insuring a 2023 Kia Sorento Phev?
An independent broker compares several insurers for you and can explain what matters for this car. Find one who writes auto where you live.
Other 2023 Kia models
Recalls, crash ratings and owner complaints are from the National Highway Traffic Safety Administration (NHTSA), last checked Oct 30, 2026. Complaints are owners’ reports and aren’t verified by NHTSA. This page is general information, not advice about a specific vehicle or policy.