2023 Ram 3500

Recalls, crash ratings and owner complaints from NHTSA, and what they mean when you buy or insure one.

Recalls

5

Do not drive / park outside

1

Overall crash rating

Not rated

Owner complaints

17

Things to consider when insuring one

  • Fire-risk recall: park it outside until it’s fixed

    NHTSA advises parking affected cars outside and away from buildings. A fire in an attached garage can become a home insurance claim as well as an auto one, so get the repair done first.

  • 5 recalls for this model year

    More than most. When you buy one, make sure every campaign has been completed.

  • Most owner complaints are about the electrical system

    3 of 17 complaints to NHTSA mention it. Worth a look in a pre-purchase inspection.

5 recalls

  • Park outsideNHTSA 23V060000 · Feb 9, 2023

    electrical system: wiring: relays/solenoids

    Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

    The risk
    An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
    The fix
    Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
  • NHTSA 24V413000 · Jun 6, 2024

    power train: automatic transmission

    Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.

    The risk
    A loss of drive power or a loss of park function increase the risk of a crash.
    The fix
    Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.
  • NHTSA 24V199000 · Mar 14, 2024

    air bags: frontal: driver clockspring/spiral cassette

    Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    The risk
    An air bag that does not deploy in a crash can increase the risk of injury.
    The fix
    Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
  • NHTSA 23V799000 · Nov 28, 2023

    steering: steering control module

    Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    The risk
    Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
    The fix
    Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
  • NHTSA 23V654000 · Sep 28, 2023

    back over prevention: display function

    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    The risk
    A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
    The fix
    Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

What owners report

17 complaints to NHTSA.

  • Electrical system3
  • Engine3
  • Exterior lighting3
  • Seat belts2
  • Air bags1
  • Engine and engine cooling1
  • Equipment1
  • Fuel system1

Insuring a 2023 Ram 3500?

An independent broker compares several insurers for you and can explain what matters for this car. Find one who writes auto where you live.

Find an auto broker

Other 2023 Ram models

Recalls, crash ratings and owner complaints are from the National Highway Traffic Safety Administration (NHTSA), last checked Oct 30, 2026. Complaints are owners’ reports and aren’t verified by NHTSA. This page is general information, not advice about a specific vehicle or policy.