Things to consider when insuring one
Owners reported 5 fires to NHTSA
Not every complaint is confirmed, but several fire reports are worth asking a mechanic about, and worth checking against open recalls.
Driver-assist sensors come standard
They can help avoid crashes, but a windshield or bumper repair often needs the cameras and radar recalibrated, which costs more. Check what your comprehensive and collision deductibles would mean for a glass claim.
6 recalls for this model year
More than most. When you buy one, make sure every campaign has been completed.
Most owner complaints are about the steering
40 of 97 complaints to NHTSA mention it. Worth a look in a pre-purchase inspection.
6 recalls
- NHTSA 26V621000 · Sep 29, 2026
steering: electric power assist system
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.
- The risk
- A loss of power steering assist can increase the risk of a crash.
- The fix
- Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92D. Vehicle Identification Numbers (VINs) involved in this recall will became searchable on NHTSA.gov on October 6, 2026.
- NHTSA 25V876000 · Dec 18, 2025
equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
- The risk
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- The fix
- Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
- NHTSA 25V720000 · Oct 23, 2025
engine and engine cooling: cooling system: radiator assembly
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
- The risk
- Electrical circuits that overheat increase the risk of a fire.
- The fix
- Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
- Over-the-air fixNHTSA 24V436000 · Jun 13, 2024
back over prevention: sensing system: camera
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- The risk
- A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- The fix
- Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
- NHTSA 24V416000 · Jun 6, 2024
structure: body: door
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
- The risk
- A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
- The fix
- Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
- NHTSA 24V129000 · Feb 22, 2024
seat belts: front: buckle assembly
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- The risk
- A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
- The fix
- Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.
Crash test ratings
2023 Ram ProMaster CV FWD
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
- Not rated
What owners report
97 complaints to NHTSA, 5 a fire.
- Steering40
- Electrical system25
- Engine and engine cooling15
- Engine10
- Forward collision avoidance9
- Fuel/propulsion system8
- Unknown or other7
- Service brakes5
Insuring a 2023 Ram Promaster?
An independent broker compares several insurers for you and can explain what matters for this car. Find one who writes auto where you live.
Other 2023 Ram models
Recalls, crash ratings and owner complaints are from the National Highway Traffic Safety Administration (NHTSA), last checked Oct 30, 2026. Complaints are owners’ reports and aren’t verified by NHTSA. This page is general information, not advice about a specific vehicle or policy.