Things to consider when insuring one
5-star overall crash rating
NHTSA’s top crash rating. Crash protection affects injury claims, which make up a large share of what auto insurance pays out.
Driver-assist sensors come standard
They can help avoid crashes, but a windshield or bumper repair often needs the cameras and radar recalibrated, which costs more. Check what your comprehensive and collision deductibles would mean for a glass claim.
Battery repairs and specialist shops
Damage near the battery pack can be expensive to repair and fewer shops are certified. Ask how a policy handles battery damage and whether it covers charging equipment at home.
Most owner complaints are about the back over prevention
87 of 116 complaints to NHTSA mention it. Worth a look in a pre-purchase inspection.
4 recalls
- NHTSA 25V615000 · Sep 16, 2025
back over prevention: software
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
- The risk
- A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- The fix
- Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
- NHTSA 25V280000 · Apr 25, 2025
back over prevention: software
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- The risk
- A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- The fix
- Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
- Over-the-air fixNHTSA 24V477000 · Jun 26, 2024
equipment: electrical: infotainment: software
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- The risk
- A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- The fix
- Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
- NHTSA 23V476000 · Jul 12, 2023
suspension: front: control arm: lower ball joint
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.
- The risk
- The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.
- The fix
- Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.
Crash test ratings
2023 Polestar Polestar 2 5 HB AWD
- Overall
- Frontal
- Side
- Rollover
Rollover risk in a single-vehicle crash: 8%
2023 Polestar Polestar 2 5 HB FWD
- Overall
- Frontal
- Side
- Rollover
Rollover risk in a single-vehicle crash: 8%
What owners report
116 complaints to NHTSA, 1 involving a crash, 2 injuries.
- Back over prevention87
- Unknown or other12
- Electrical system8
- Visibility/wiper7
- Fuel/propulsion system5
- Vehicle speed control4
- Exterior lighting3
- Engine2
Insuring a 2023 Polestar Polestar 2?
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Recalls, crash ratings and owner complaints are from the National Highway Traffic Safety Administration (NHTSA), last checked Oct 30, 2026. Complaints are owners’ reports and aren’t verified by NHTSA. This page is general information, not advice about a specific vehicle or policy.