2024 Jeep Grand Cherokee 4XE

Recalls, crash ratings and owner complaints from NHTSA, and what they mean when you buy or insure one.

Recalls

2

Do not drive / park outside

0

Overall crash rating

Owner complaints

23

Other years:20252024

Things to consider when insuring one

  • 5-star overall crash rating

    NHTSA’s top crash rating. Crash protection affects injury claims, which make up a large share of what auto insurance pays out.

  • Driver-assist sensors come standard

    They can help avoid crashes, but a windshield or bumper repair often needs the cameras and radar recalibrated, which costs more. Check what your comprehensive and collision deductibles would mean for a glass claim.

  • Most owner complaints are about the electrical system

    12 of 23 complaints to NHTSA mention it. Worth a look in a pre-purchase inspection.

2 recalls

  • NHTSA 25V766000 · Nov 6, 2025

    engine

    Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

    The risk
    A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
    The fix
    Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
  • NHTSA 24V720000 · Sep 27, 2024

    electrical system: propulsion system: traction battery

    Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

    The risk
    A vehicle fire while parked or driving can increase the risk of injury.
    The fix
    This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

Crash test ratings

  • 2024 Jeep Grand Cherokee 4xe SUV 4WD

    Overall
    Frontal
    Side
    Rollover

    Rollover risk in a single-vehicle crash: 14%

What owners report

23 complaints to NHTSA, 1 involving a crash, 2 a fire, 1 injury.

  • Electrical system12
  • Engine11
  • Unknown or other7
  • Power train6
  • Service brakes3
  • Forward collision avoidance2
  • Vehicle speed control2
  • Air bags1

Insuring a 2024 Jeep Grand Cherokee 4XE?

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Other 2024 Jeep models

Recalls, crash ratings and owner complaints are from the National Highway Traffic Safety Administration (NHTSA), last checked Oct 30, 2026. Complaints are owners’ reports and aren’t verified by NHTSA. This page is general information, not advice about a specific vehicle or policy.