Things to consider when insuring one
Most owner complaints are about the power train
20 of 33 complaints to NHTSA mention it. Worth a look in a pre-purchase inspection.
1 recall
- NHTSA 24V060000 · Feb 1, 2024
latches/locks/linkages: tailgate: latch
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
- The risk
- An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- The fix
- Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Crash test ratings
2023 GMC Sierra 2500 PU/CC 4WD
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
- Not rated
2023 GMC Sierra 2500 PU/CC RWD
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
- Not rated
2023 GMC Sierra 2500 PU/EC 4WD
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
- Not rated
What owners report
33 complaints to NHTSA, 1 involving a crash, 1 injury.
- Power train20
- Electrical system6
- Engine3
- Service brakes3
- Tires3
- Unknown or other2
- Back over prevention1
- Structure1
Insuring a 2023 GMC Sierra 2500?
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Other 2023 GMC models
Recalls, crash ratings and owner complaints are from the National Highway Traffic Safety Administration (NHTSA), last checked Oct 30, 2026. Complaints are owners’ reports and aren’t verified by NHTSA. This page is general information, not advice about a specific vehicle or policy.