2024 Audi Q4 Sportback E-Tron
Recalls, crash ratings and owner complaints from NHTSA, and what they mean when you buy or insure one.
Recalls
2
Do not drive / park outside
0
Overall crash rating
Owner complaints
5
Things to consider when insuring one
5-star overall crash rating
NHTSA’s top crash rating. Crash protection affects injury claims, which make up a large share of what auto insurance pays out.
Driver-assist sensors come standard
They can help avoid crashes, but a windshield or bumper repair often needs the cameras and radar recalibrated, which costs more. Check what your comprehensive and collision deductibles would mean for a glass claim.
Battery repairs and specialist shops
Damage near the battery pack can be expensive to repair and fewer shops are certified. Ask how a policy handles battery damage and whether it covers charging equipment at home.
2 recalls
- NHTSA 26V698000 · Oct 21, 2026
electrical system: propulsion system: traction battery
Volkswagen Group of America, Inc. (Audi) is recalling certain 2024-2025 Q4 E-Tron and Q4 Sportback E-Tron vehicles. The high voltage battery may fail and cause a fire.
- The risk
- A vehicle fire increases the risk of injury.
- The fix
- Owners are advised to only charge their vehicles to a maximum of 80% capacity until the repair has been completed. The remedy is currently under development. Interim letters notifying owners of the safety risk are expected to be mailed December 18, 2026. Additional letters will be sent once the remedy is available. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 93SK. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 23, 2026.
- NHTSA 25V125000 · Feb 28, 2025
electrical system: 12v/24v/48v battery
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
- The risk
- A loss of drive power increases the risk of a crash.
- The fix
- Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Crash test ratings
2024 Audi Q4 Sportback e-tron SUV AWD
- Overall
- Frontal
- Side
- Rollover
Rollover risk in a single-vehicle crash: 11%
What owners report
5 complaints to NHTSA.
- Electrical system2
- Engine1
- Forward collision avoidance1
- Power train1
- Service brakes1
- Unknown or other1
- Visibility/wiper1
Insuring a 2024 Audi Q4 Sportback E-Tron?
An independent broker compares several insurers for you and can explain what matters for this car. Find one who writes auto where you live.
Other 2024 Audi models
Recalls, crash ratings and owner complaints are from the National Highway Traffic Safety Administration (NHTSA), last checked Oct 30, 2026. Complaints are owners’ reports and aren’t verified by NHTSA. This page is general information, not advice about a specific vehicle or policy.