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2024 Audi Q4 E-Tron

Recalls, crash ratings and owner complaints from NHTSA, and what they mean when you buy or insure one.

Recalls

4

Do not drive / park outside

0

Overall crash rating

Owner complaints

22

Things to consider when insuring one

  • 5-star overall crash rating

    NHTSA’s top crash rating. Crash protection affects injury claims, which make up a large share of what auto insurance pays out.

  • Driver-assist sensors come standard

    They can help avoid crashes, but a windshield or bumper repair often needs the cameras and radar recalibrated, which costs more. Check what your comprehensive and collision deductibles would mean for a glass claim.

  • Battery repairs and specialist shops

    Damage near the battery pack can be expensive to repair and fewer shops are certified. Ask how a policy handles battery damage and whether it covers charging equipment at home.

  • Most owner complaints are about the electrical system

    15 of 22 complaints to NHTSA mention it. Worth a look in a pre-purchase inspection.

4 recalls

  • NHTSA 26V698000 · Oct 21, 2026

    electrical system: propulsion system: traction battery

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2024-2025 Q4 E-Tron and Q4 Sportback E-Tron vehicles. The high voltage battery may fail and cause a fire.

    The risk
    A vehicle fire increases the risk of injury.
    The fix
    Owners are advised to only charge their vehicles to a maximum of 80% capacity until the repair has been completed. The remedy is currently under development. Interim letters notifying owners of the safety risk are expected to be mailed December 18, 2026. Additional letters will be sent once the remedy is available. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 93SK. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 23, 2026.
  • NHTSA 25V125000 · Feb 28, 2025

    electrical system: 12v/24v/48v battery

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

    The risk
    A loss of drive power increases the risk of a crash.
    The fix
    Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
  • NHTSA 24V361000 · May 22, 2024

    exterior lighting: lighting control module: software

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    The risk
    Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.
    The fix
    Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.
  • NHTSA 23V842000 · Dec 13, 2023

    electrical system: propulsion system: charging: cable/cord: onboard

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

    The risk
    An overheated outlet or charging cable can increase the risk of a fire.
    The fix
    Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

Crash test ratings

  • 2024 Audi Q4 e-tron SUV RWD

    Overall
    Not rated
    Frontal
    Side
    Rollover
    Not rated

  • 2024 Audi Q4 e-tron SUV AWD

    Overall
    Frontal
    Side
    Rollover

    Rollover risk in a single-vehicle crash: 11%

What owners report

22 complaints to NHTSA, 2 involving a crash, 2 injuries.

  • Electrical system15
  • Service brakes4
  • Forward collision avoidance2
  • Power train2
  • Steering2
  • Tires2
  • Unknown or other2
  • Air bags1

Insuring a 2024 Audi Q4 E-Tron?

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Other 2024 Audi models

Recalls, crash ratings and owner complaints are from the National Highway Traffic Safety Administration (NHTSA), last checked Oct 30, 2026. Complaints are owners’ reports and aren’t verified by NHTSA. This page is general information, not advice about a specific vehicle or policy.